Customer Satisfaction Survey

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Customer Satisfaction Survey

Thank you for visiting the Goldstock Jewelers website. If you would like, please fill out our survey regarding Goldstock Jewelers and our services offered.

Full Name: *

Email Address: *

Address:

Birthday:

Please provide us with your birthday if you would like to receive emails regarding your month of birth, your birhtstone, and specials during the month of your birthday.

Anniversary Date:

Please provide us with your anniversary date if you would like to receive emails regarding traditional anniversary gift ideas and specials during the month of your anniversary.

What is your reason for visiting our website today?: *

How many times have you visited our store in the past year?: *

When was your last purchase from Goldstock?: *

Are you aware that we offer parking validation?: *

Yes

Do you know that Goldstock has a credit card that you can apply for on our website?: *

Yes

Are you aware that you can purchase a Goldstock gift certificate for any amount; in the store or over the phone?: *

Yes

Are you aware that Goldstock has two locations; Goldstock 715 (street-level) and Goldstock Jewelers (2nd floor Clark Building): *

Yes, I have visited both locations

Yes, but I have only visited the 2nd floor location

Yes, but I have only visited the street-level location

No, I have only visited the 2nd floor location

No, I have only visited the street-level location

Is there any type of merchandise that you do not see in our store that you would like to? If so, please explain.: *

Do you know that Goldstock Jewelers has a facebook page?: *

Yes, I am a fan

Yes, but I am not a fan

No, I did not know

Would you like to receive a diamond brochure?: *

Yes

If you would like to receive a diamond brochure, please make sure to provide us with an address so we can mail it to you.

Have you seen any Goldstock advertisements? If so, what was it advertising? Where did you see it? Did you like it?: *

Do you feel that by coming to Goldstock that you are getting the best value for your money? If no, please explain.: *

Would you refer us to a friend? If no, please explain.: *

Do you have any comments or suggestions regarding our store, website, or sales associates?: *

Business Hours

M-F: 9:30 a.m. - 5:00 p.m.
Sat: 9:30 a.m. - 4:00 p.m.

717 Liberty Avenue
Clark Building Suite 203
Pittsburgh, PA 15222

	0	1	2	3	4	5	6	7	8	9	10	Not Applicable
Customer Service
Call/Email response time
Cleanliness of store
Layout of store
Sales associate knowledge
Sales associate friendliness>
Designer selection>